Fraud warning

Share fraud and investment scams

In recent years many companies have become aware that shareholders have received unsolicited phone calls or correspondence concerning investment matters.

Shareholders are advised to be very wary of any unsolicited advice and offers to buy shares. Please do not give any personal details to any caller unless you are certain that they are genuine.

Spot the warning signs

If you’ve been contacted unexpectedly, or are suspicious about a call or message, make sure you stop and check the warning signs:

• Is the call or message unexpected? 
• Do you feel pressured to act quickly? 
• Does the offer sound too good to be true? 
• Is the offer exclusively for you? 
• Are they trying to flatter you? 
• Are you feeling worried or excited? 
• Are they speaking with authority? 

Avoid share fraud

• Treat unexpected calls and messages with caution
• Hang up or ignore messages if you feel pressured to act quickly
• Check the firm on the Financial Services Register at FCA Firm Checker | FCA
• Consider getting independent financial advice or guidance
• Keep your Shareholder Reference Number and Investor Centre details secure

Financial Conduct Authority (FCA)

If you suspect that you have been approached by fraudsters, please visit the FCA’s website for guidance on how to report this at Protect yourself from scams | FCA

You can also call the FCA’s Consumer Helpline on 0800 111 6768.

Report Fraud

If you have already paid money to fraudsters you should contact Report Fraud online at or report it online Guide to reporting cyber crime & fraud - Report Fraud

You can also call them on 0300 123 2040