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NatWest Group general enquiries
For general enquiries please try our contact us page or call us on one of the numbers below.
Call Telephone Banking
Call us on: 03457 888 444.
Overseas: 0345 030 3605.
Relay UK 18001 03457 888 444.
You can also write to us at 250 Bishopsgate, London, EC2M 4AA.
For general enquiries please try our contact us page. You can also write to us at 250 Bishopsgate, London, EC2M 4AA.
Our media teams are the primary spokespeople for NatWest Group and all its brands. We provide a 24 hour service to journalists. Journalists calling out of office hours with an urgent query for the Media Relations team should call +44 (0)131 523 4205. Out of hours calls will reach the NatWest Group Security Team, who will put you in contact with the duty press officer.
A full list of media contacts and teams, broken down by business, can be found below. The media team can only deal with enquiries from journalists. For general banking enquiries, please see Customer contacts and frequently asked questions.
NatWest Group Financial Media Desk
The NatWest Group Financial media desk deals with enquiries relating to the Group as a whole, as well as key events in the calendar including financial reporting and market announcements.
Contacts
James Abbott
Head of Financial Media
+44 131 523 4205
[email protected]
Claire French
Media Relations Manager
[email protected]
+44 7581 066 380
Alex Dee
Media Relations Manager
[email protected]
+44 7967 865 819
Retail Banking Media Desk
The Retail Banking media desk provides proactive and reactive communications support in respect of the people, products and services of NatWest’s retail bank. It handles proactive consumer launches and deals with journalist enquiries on a range of personal banking issues including fraud & scams, the mortgage market and digital banking services.
Contacts:
Niall Caldwell
Head of Media, Retail Banking
+44 7880 188416
[email protected]
Ryan Sketchley
Head of Media, Retail Banking
+447889559186
[email protected]
Andrew Neilson
Media Relations Manager, Retail Banking
+44 777 197 3550
[email protected]
Olivia Dwyer
Media Relations Consultant, Retail Banking
+44 748 395 4074
[email protected]
Commercial & Institutional Media Desk
The Commercial & Institutional media desk handles all enquiries related to NatWest Group’s business customers. This includes entrepreneurs and SMEs, through to mid and large corporates, to institutional and international clients trading around the world.
Contacts:
Mike Johnston
Head of Media, Commercial Banking
+44 7584 403860
[email protected]
Stephanie Melrose
Media Relations Manager
+44 7966 212576
[email protected]
Lucy Chislett
Media Relations Manager
+44 7974 864900
[email protected]
Annabelle Kime
Media Relations Manager
+44 7890 952946
[email protected]
Laura Blumenthal
Media Relations Manager
+44 7947 974464
[email protected]
Campaigns and Regional Media
The Media Campaigns desk deals with longer-term projects, events, visits and proactive initiatives across the bank.
Contacts:
Joanna Broomes
Campaigns Lead
+44 7929 826923
[email protected]
Jonathan Rennie
Regional Campaign Manager, Scotland
+44 7769 932102
[email protected]
Kate Visser
Regional Media Relations Manager
+44 7970 947694
[email protected]
Coutts
The Coutts and Wealth Businesses team is responsible for protecting and enhancing the Coutts brand with the national, regional and international media in which Coutts operates.
Contacts:
Georgina McIntyre
Head of External Communications
+44 7483 347 4268
[email protected]
Sarah Binnie
Media Relations Lead
+44 7879 662 665
[email protected]
Sarika Thanki
Media Relations Manager
+44 78921 4982
[email protected]
Ulster Bank ROI
The Ulster Bank ROI media team deal with media enquiries relating to all the various business divisions of Ulster Bank ROI.
Contacts:
Robert Magee
Media Relations Manager - Republic of Ireland
+353 87 623 4888
[email protected]
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