NatWest Group is a UK-focused bank, serving over 20 million customers, with businesses across retail, commercial and private banking markets.
It’s easy to get in touch with us. If you’re a customer, media, or an investor, use these details to contact us directly.
Find out more about our Board of Directors and Executive management team, and view key governance documents.
How do we drive growth and support the financial lives of our personal, business and corporate customers? Through our brilliant banking brands.
Strong relationships with millions of customers are at the heart of our workforce. We are committed to having a motivated and inclusive workforce who are engaged and passionate about serving customers.
Our purpose is to be the bank that turns possibilities into progress. By being a vital and trusted partner to our customers and understanding their hopes and needs, we want to help them make progress to reach their goals. By succeeding with our 19 million customers, we can also help to deliver growth across the local communities we serve and the wider UK economy.
We have an ambition to be net zero across our financed emissions, assets under management and our operational value chain by 2050, aligned with the UK’s legal commitment to be net zero by 2050, and by 2030, to at least halve the climate impact of our financing activity, against a 2019 baseline, supported by sector targets.
As a leading bank in the UK, we believe we can make a real and positive difference to the communities we live and do business in.
In order to succeed with customers, it’s important we behave and act in a way that meets their expectations. We aim to follow high standards of business conduct, helping us to stay compliant with legal and regulatory requirements, and meet the behavioural expectations of our customers and stakeholders.
We’ve got information on topics such as employing staff and business planning. Take a look at our reports and policies.
We are building a simple, safe & more customer focused bank.
View highlights from our latest Annual Report & Accounts and download the full reports.
View the financial results of NatWest Group and our subsidiaries alongside other presentations to investors.
Read our recent company announcements and search the archive for historic filings.
Manage your shareholding online or view information on shareholder meetings, the share price and dividends declared.
Find out more about our credit ratings and issuance across the Group including Green, Social and Sustainable bonds.
Read about our purpose and sustainability disclosures.
Take a look at our recent stories and insights.
Find all media contacts and resources from NatWest Group.
(1) Stock share of Retail Banking and Private Banking mortgages, calculated as a percentage of balances outstanding of total sterling net secured lending to individuals not seasonally adjusted as per December 2024 BoE data.
(2) Based on unsecured lending including cards, loans, overdrafts and central items calculated as a percentage of balances outstanding of total (excluding the Student Loans Company) sterling net unsecured lending to individuals not seasonally adjusted based on December 2024 BoE data.
(3) 19.4% of those operating for less than two years identified NatWest Group as their main bank. Source: MarketVue Business Banking from Savanta Q4 2024 based on 566 start-ups interviewed in the 12 months up to that date. The survey results have been weighted to reflect the regional distribution and turnover of businesses across Great Britain.
We have a strong track record of returning surplus capital to shareholders and remain committed to a ~50% payout ratio with capacity for buybacks whilst operating within our 13-14% CET1 ratio target range.
Annual Report 2024
Shareholder centre
H1 2025 Results Investor Factbook
This webpage contains guidance, targets, expectations and trends that represent NatWest Group management’s current expectations, which constitute forward looking statements, and are subject to the risks inherent in statements about the future and to change, including as a result of the factors discussed in NatWest Group plc's 2024 Annual Report and Accounts(including in the section “Risk Factors” included therein) and its other public filings. The actual outcomes may differ materially from those expressed or implied by such forward-looking statements. Accordingly, prospective investors are cautioned not to place undue reliance on such statements, which speak only as of the date made. NatWest Group is under no obligation to update such statements except to the extent legally required.
NatWest Group prepares its financial statements in accordance with UK-adopted International Accounting Standards (IAS) and International Financial Reporting Standards (IFRS)). This webpage may contain financial measures and ratios not specifically defined under GAAP or IFRS (‘Non-IFRS’) and/or alternative performance measures (‘APMs’) as defined in European Securities and Markets Authority (‘ESMA’) guidelines. Any Non-IFRS measures and/or APMs included in this webpage, are not measures within the scope of IFRS, are based on a number of assumptions that are subject to uncertainties and change, and are not a substitute for IFRS measures. See page 432 of NatWest Group plc's 2024 Annual Report and Accounts.
The information, statements and opinions contained in this webpage do not constitute a public offer under any applicable legislation or an offer to sell or a solicitation of an offer to buy any securities or financial instruments or any advice or recommendation with respect to such securities or other financial instruments.
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